The Grandma Scam Firewall

PAUSE.
VERIFY.
CALL SOMEONE YOU TRUST.

• Nobody legitimate needs you to panic.
• Never trust the number on an incoming call.
• Hang up and call back using a number you find.
• Never read out a verification code.
• Never move money because someone says it is “for your protection.”
• A family member asking urgently for money can still be a fake voice.
• If someone demands secrecy, stop.
• If unsure, do nothing yet.

WHEN IN DOUBT:
STOP. HANG UP. CHECK.

Educational guidance only. If fraud may be active, stop communicating with the person and contact the relevant institution through a phone number, app, or website you find independently.