Printable Companion Tool
The 30 Grandma Moves
These are the actual quick-reference moves from Teach Your Grandma to Spot a Scam.
- Fake caller ID: Hang up. Call the official number yourself.
- “Do not hang up.”: Hang up specifically because they said not to.
- Five-minute deadline: Use the Ten-Minute Rule. Their urgency makes you slower.
- “Move your money to protect it.”: Move nothing. Call your real bank yourself.
- “Call this other number to verify me.”: Reject their number. Find your own.
- Private-looking facts: Treat knowledge as context, not proof of identity.
- “Keep this confidential.”: Tell someone you trust. Secrecy is the smoke alarm.
- Family emergency: Use the family password, hang up, and call family through a known number.
- Familiar cloned voice: Do not test the voice. Test identity through another channel.
- Convincing video call: For high-stakes action, use another form of verification.
- Official-looking link: Open your normal app or known official site.
- QR code: Treat it as a link. Use the normal app or official website you trust.
- “Read me the six-digit code.”: Keep the code. It is a key.
- “Approve this login.”: Deny any login or approval you did not initiate.
- Unexpected remote access: No unexpected stranger gets control of your computer.
- Fake tech warning: Do not call the number in the pop-up. Close it.
- Gift-card payment: Stop. Gift cards are for gifts, not urgent payments.
- Crypto ATM instruction: Walk away. Call your bank or a trusted person.
- Cash or gold courier: Keep valuables and close the door.
- Changed wire instructions: Confirm verbally using an old, known number.
- Real email thread: Verify the action, not merely the sender.
- Investment dashboard: Verify who holds the assets and whether withdrawals work.
- Small crypto withdrawal: A small win does not prove a large deposit is safe.
- “Risk-free” return: Ask where money can lose. If nobody can explain, stop.
- Romance before a money ask: Separate emotional trust from financial permission.
- Real legal or court fact: The fact may be real; the request may still be fake.
- “Do not tell the bank teller.”: Tell the teller exactly what you were told to hide.
- Recovery expert: Never pay an unsolicited rescuer.
- Embarrassment after money moved: Call the bank first. Feel embarrassed later.
- Overwhelming complexity: Ask, “What do they want me to do next?”
Educational guidance only. If fraud may be active, stop communicating with the person and contact the relevant institution through a phone number, app, or website you find independently.
