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The 30 Grandma Moves

These are the actual quick-reference moves from Teach Your Grandma to Spot a Scam.

  1. Fake caller ID: Hang up. Call the official number yourself.
  2. “Do not hang up.”: Hang up specifically because they said not to.
  3. Five-minute deadline: Use the Ten-Minute Rule. Their urgency makes you slower.
  4. “Move your money to protect it.”: Move nothing. Call your real bank yourself.
  5. “Call this other number to verify me.”: Reject their number. Find your own.
  6. Private-looking facts: Treat knowledge as context, not proof of identity.
  7. “Keep this confidential.”: Tell someone you trust. Secrecy is the smoke alarm.
  8. Family emergency: Use the family password, hang up, and call family through a known number.
  9. Familiar cloned voice: Do not test the voice. Test identity through another channel.
  10. Convincing video call: For high-stakes action, use another form of verification.
  11. Official-looking link: Open your normal app or known official site.
  12. QR code: Treat it as a link. Use the normal app or official website you trust.
  13. “Read me the six-digit code.”: Keep the code. It is a key.
  14. “Approve this login.”: Deny any login or approval you did not initiate.
  15. Unexpected remote access: No unexpected stranger gets control of your computer.
  16. Fake tech warning: Do not call the number in the pop-up. Close it.
  17. Gift-card payment: Stop. Gift cards are for gifts, not urgent payments.
  18. Crypto ATM instruction: Walk away. Call your bank or a trusted person.
  19. Cash or gold courier: Keep valuables and close the door.
  20. Changed wire instructions: Confirm verbally using an old, known number.
  21. Real email thread: Verify the action, not merely the sender.
  22. Investment dashboard: Verify who holds the assets and whether withdrawals work.
  23. Small crypto withdrawal: A small win does not prove a large deposit is safe.
  24. “Risk-free” return: Ask where money can lose. If nobody can explain, stop.
  25. Romance before a money ask: Separate emotional trust from financial permission.
  26. Real legal or court fact: The fact may be real; the request may still be fake.
  27. “Do not tell the bank teller.”: Tell the teller exactly what you were told to hide.
  28. Recovery expert: Never pay an unsolicited rescuer.
  29. Embarrassment after money moved: Call the bank first. Feel embarrassed later.
  30. Overwhelming complexity: Ask, “What do they want me to do next?”

Educational guidance only. If fraud may be active, stop communicating with the person and contact the relevant institution through a phone number, app, or website you find independently.

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