Workflow + Automation
Turn slow, repetitive or fragmented processes into working systems. Start with the handoffs, decisions and information people actually need, then decide what should be automated and what still requires judgment.
AI matters when it changes what an organization can actually get done.
I work on expensive, ambiguous problems where knowing an answer is not enough. The work is connecting strategy, operations, technology, people and execution around an outcome worth pursuing.
Turn slow, repetitive or fragmented processes into working systems. Start with the handoffs, decisions and information people actually need, then decide what should be automated and what still requires judgment.
Find the constraint that is actually stopping progress. Separate competing explanations, identify the decision that matters and work with the team to remove the obstacle.
When the solution requires a tool, prototype or working system, build rather than merely recommend. Agree a bounded scope, acceptance criteria and responsibility for ongoing operation.
Work on problems between departments, outside normal job descriptions, or resistant to conventional approaches. Connect strategy, operations, technology and people around a useful next action.
Start with the outcome, not a predetermined solution.
Separate the visible symptom from the bottleneck.
AI, software, research, people, process redesign or domain expertise as appropriate.
Produce something usable, not simply a recommendation deck.
Leave a working result, clear next action or decision, with responsibilities and limitations understood.
Problems crossing departments or exceeding the bandwidth of the existing team.
Operational improvement, AI adoption, special situations and value-creation work.
Law firms, advisory firms and other expert businesses with unusual workflow or information problems.
Operational, strategic and medico-legal problems where clinical context matters.
The right leverage may be AI, software, research, an existing specialist or a simpler process. I work with the people and tools the problem requires. This is not a claim that I write every line of software or that an autonomous system makes professional judgments. Scope, responsibilities and acceptance criteria are agreed before work begins; no particular outcome is guaranteed.
Event Platform Design & Development, 2026 records an authorized example of a completed private awards-platform build and its limitations. The problem library describes possible approaches, not invented client results.
For medical evidence, records or a medico-legal matter, start with Medico-Legal. For broader executive work, see Strategic Advisory and fractional leadership.
Research, books and talks explore AI, medicine, institutions, judgment and problem solving.
You do not need to choose a service category or write a specification. Tell me what you are trying to make happen.
Bring Me a ProblemAvailable for selected US and UK advisory and operational engagements.